1. Scope and controller
This policy explains how SYHNE Premium Care handles personal information received through syhne.co. The business can be contacted at syhne.co@gmail.com; business location: İstanbul, Türkiye. The formal registered legal entity should be confirmed by the site operator before publication.
2. Information collected
When you use the contact or quotation form, we receive the name, email address, phone number, subject and message you provide. The site also receives basic technical data through hosting and third-party asset providers (such as IP address and browser requests). Do not submit sensitive personal information in the message field.
3. Purposes and legal grounds
We use messages to respond to product enquiries and assess potential business relationships. Depending on the request, processing may be necessary to take pre-contractual steps at your request or for legitimate interests subject to applicable law. Server logs may be processed for security, service operation and compliance. The precise legal grounds must be reviewed against the actual business processes.
4. Sharing and international transfers
Form submissions are stored in our website database and viewed by authorized administrators; the website does not automatically forward submissions to an email provider. Hosting providers may process data to run the site. Third-party font, JavaScript and CSS providers may independently receive technical request data. Actual service providers, their locations and any international transfers must be verified by the business before publication.
5. Retention and security
Enquiries are recorded in the website database and reviewed through the restricted administrator panel; the website does not send automatic enquiry emails. Records should be retained only for the period required to handle the request and fulfil applicable legal requirements; the operator must determine and implement its retention/deletion schedule. We take technical security precautions but cannot promise absolute security.
6. Your choices and rights
You may contact syhne.co@gmail.com about access, correction, deletion or other applicable privacy rights. For further information about rights under Turkish law, please consult our Personal Data Notice.
7. Updates
This policy may change when the website or business processing practices change. Last drafted: 1 November 2026.